Home » products » StepWatch™ » StepWatch™ FAQ
What is the StepWatch™ Activity Monitor system?
How is the StepWatch™ different from a pedometer?
How often do I need to change the batteries?
Does the StepWatch™ count both steps on both legs?
Can the StepWatch™ count steps on a subject who shuffles?
What are the known StepWatch™ system issues?
What is the latest version of the StepWatch™ software?
What is the difference between StepWatch™ and StepWatch™?
1. What is the StepWatch™ Activity Monitor system?
2. How is the StepWatch™ different from a pedometer?
3. How often do I need to change the batteries?
4. Does the StepWatch™ count both steps on both legs?
5. Can the StepWatch™ count steps on a subject who shuffles?
6. What are the known StepWatch™ system issues?
Monitor:
There are currently no known issues with the StepWatch™ 3 device.
Docking Station:
There are currently no known issues with the StepWatch™ Docking Station itself. However, since January 2006 when installing the StepWatch™ software on PC computers using Windows it is important to install the USB Driver provided from Orthocare Innovations rather than letting Windows New Hardware Wizard automatically install the driver it recommends. Follow the Installation Instructions from Orthocare Innovations. Because Windows has dynamic selection of ports for USB devices the selection of the communication port in Preferences sometimes needs to be reset. To do this, turn off the computer and unplug the dock. Turn on the computer and wait until it is fully running, then plug in the dock. Start the StepWatch™ program. If the dock's green light is not on, go to Preferences/Communications and select the port (usually the highest number).
Analysis Software:
StepWatch™ Analysis Software Version 3.1. is the current version if you are not using this version, contact Orthocare Innovations for an upgrade.
Printing:
Printing from a PC computer may produce unexpected results when using PCL printer drivers. Use Postscript drivers if available. It may also be necessary to set page margins to 0 in page setup. If you wish to copy and paste both text and graphs to other programs, for the graphs use Paste Special and choose the picture (or bitmap) option to paste them. Alternatively, copy and paste all the graphs you want before you copy and paste the text.
7. What is the latest version of the StepWatch™ software?
8. What is the difference between StepWatch™ and StepWatch™ 3?

Copyright © 2007 - 2009 Orthocare Innovations, LLC. All rights reserved.